There is no set number of hours

The CLSC does not allocate home care based on a fixed table or standard package. Hours are determined individually based on a clinical assessment of the person's functional autonomy — what they can and cannot do independently.

This means there is no minimum or maximum defined in advance. Two people with similar conditions may receive very different allocations depending on their functional profile, home environment, and available family support.

What determines the number of hours

The clinical team assesses needs across several areas:

• Personal hygiene: bathing, grooming, dressing
• Mobility: transfers, walking, fall risk
• Medication management: complexity, adherence
• Meals: ability to prepare and consume food safely
• Housekeeping: basic home maintenance
• Wound care or nursing tasks: if applicable

Hours are allocated based on what is clinically necessary and cannot be compensated for by family members or other means.

What people typically receive

Ranges vary widely. Some people receive a few hours per week for basic hygiene assistance. Others with complex needs receive multiple visits per day for nursing care and personal hygiene.

High-care recipients who require intensive support often rely on a combination of CLSC services, family caregiving, and privately arranged services.

If you believe the allocation is too low

You can request a reassessment. If circumstances have changed — a new diagnosis, a fall, increased medication complexity, or reduced family support — a reassessment is appropriate.

See the articles on requesting a reassessment and preparing evidence for guidance.